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Customer Reviews.

service

4

Because I was very satisfied

14 August 2017

sales

5

Listened to our needs

12 August 2017

service

4

Still a problem with my car.

12 August 2017

service

5

The service is always excellent. The staff are polite and helpful. My car is returned washed and hoovered.

11 August 2017

service

5

Left car and rang promptly for pick up

10 August 2017

sales

5

Once again the staff make you feel special when they are dealing with you.

10 August 2017

sales

5

The whole buying experience was excellent. Alisdair at Broad Oak Canterbury was hugely helpful, charming and professional.

08 August 2017

service

5

Excelllent service. No problems. Staff very professional and service excellent.

08 August 2017

sales

5

I could not fault the service and help we received at every stage of the process. Alistair was fantastic.

08 August 2017

service

5

My Car was returned to fully clean inside and out.

07 August 2017

service

5

Good service felt I was in good hands . Bus into town etc

05 August 2017

service

5

great

02 August 2017

service

5

Very professional staff, good service including mini bus into city while waiting for car to be fixed.

02 August 2017

service

5

Was able to book my car in the night before to save a difficult journey to work and they called to let me know when all was done.

28 July 2017

service

5

No faults at all in the service provided

28 July 2017

service

5

As above

28 July 2017

service

5

The experience is always outstanding

25 July 2017

service

5

Job was done effectively, efficiently and no issues and I even got my car, checked out and washed, what a service

24 July 2017

sales

5

We were both made to feel special from the lovely coffee, the welcome board and the disco room were just the best.??

23 July 2017

service

5

Excellent

23 July 2017

sales

5

Very helpful and genuine advice given

17 July 2017

service

1

Broad Oak mini report on car was totally different from RAC

16 July 2017

sales

5

Again excellent and very easy

16 July 2017

sales

5

Kevin the sales man was excellent nothing was to much trouble and made me feel very comfortable. Not pushy at all. Well done for that Kevin it makes a real change!!

15 July 2017

sales

5

Everything went so smoothly and Kieron farmer was great!

15 July 2017

service

5

Whole experience was smooth & professional

14 July 2017

sales

5

I've brought from Zak Kirkbride before and find him great to deal with

14 July 2017

service

5

For all the reasons already outlined.

14 July 2017

sales

5

I visited a couple of times initially, & whilst acknowledged, was allowed to look around without pressure. The attention I received from Kevin Grant, was exemplary. I am newly widowed, he was patient, kind, humorous and friendly. Excellent.

06 July 2017

sales

5

Nothing could be faulted, & being the new PHEV, what queries that couldn't be answered immediately, a satisfactory response was received in short time.

06 July 2017

service

5

There were no issues that couldn't be dealt with.

04 July 2017

sales

5

See above

01 July 2017

service

1

There is not enough character space here to deliver my answer but after my service package ends next year i wont be returning to broadoak. Which is a shame because i was looking at trading in. Maybe Ashford is an option.

27 June 2017

service

4

A little confusion with the courtesy car meant I had to make two trips but other than this it was great.

27 June 2017

service

5

They are always on time with the servicing, and friendly customer services.

27 June 2017

sales

5

Everybody was very friendly, willing to assist with questions. Always phoned when they said they would. The unveiling was incredible and made me feel very special.

27 June 2017

service

5

Everything dealt with and great comminication.

26 June 2017

sales

4

Overall good experience, on reflection could have spent more time explaining vehicle spec and options

26 June 2017

service

5

Nice people great service

23 June 2017

service

4

As above.

23 June 2017

service

4

Ad pet my first answer

22 June 2017

service

5

Pleasant, friendly, got dropped off in town for the duration.

21 June 2017

service

5

Because I am a very happy with all the help that Ive had

21 June 2017

service

5

Always a quick and great service, always keep you updated, always have drinks available and make you feel welcome

21 June 2017

sales

5

Outstanding service from Emily Edwards!

20 June 2017

service

5

As above! I was kept informed throughout and the problem was simply explained.

19 June 2017

sales

5

They were all very friendly at Broad Oak Mini but didn't pressure me for a sale. They matched my car-wow offer. They kept me informed of when I would receive my new car and the pick up went without any complications. Overall a very good experience.

13 June 2017

service

5

Mini contacted me and arranged a suitable date and a courtesy car

13 June 2017

sales

5

A very welcoming showroom. Very polite and knowledgeable salesman, He couldn't have been more helpful and polite. I have never in all my years, met such a nice and polite salesman in Alistair Curd. Thank you very much.

12 June 2017

service

5

The problem.waa fixed